Feb 11
Upload Media Not Working
Can't upload media. It says uploading but nothing uploads.
Completed
Feb 12, 2022
Hey Mary, We have updated the error messaging so it should tell you if it fails now, could you try again?
Feb 11, 2022
Hey Mary, Could you send us the media you're trying to upload so we can test it out?
Feb 11, 2022
Tim: Tried to upload here but it says "Invalid image file (8MB max, gif/jpg/png/webp)"
Feb 11, 2022
Mary: Ah, our image upload size is also 8mb so that may be why. I'll be working on improving the error messaging this weekend to make it clearer why it's failing. I may also increase the limit, as 8MB is only the limit on IG now.
We've improved the error messaging, if you're still having issues please let us know!