PallyyPallyy
Jun 26

Reels not uploading to instagram

I have no issue with them when doing it manually and I've checked and double checked the settings but keep getting "Unsupported format The video format is not supported. Please check the specs for the supported CodedException format. Learn how to fix failed Instagram posts." I have checked the mbps and frame rate and they are all fine according to Instagram but my videos keep failing to post.
ClosedClosed
Jun 28, 2024

Hey Carly, Can you send a screenshot to our live chat of the post and social set in question so that we can take a look? Thanks!

Jun 28, 2024

Think I've found it Carly. Looks like it could be the VBR, which is just above their max of 25MBPS. Try change that and see how you go.