Pallyy
Pallyy
Nov 15

.jfif files aren't always accessible

Hey there! Downloaded an image from the Client Calendar using the "Download & Copy Caption" button. It results in a .jfif file, which we can view, but it can't be inserted into an email. We're afraid clients are going to run into issues, for example, if they want to share one-off graphics with their team or share elsewhere.
ClosedClosed

Nov 15, 2022

Hey! That's very strange, I don't even know what a .jfif file is lol. Can you send me the name of the social set and a image of the post your trying to download? You can send it via the live chat for privacy. Cheers

Nov 15, 2022

Tim: Strange indeed! Sent via chat. :)