Mar 18
IGTV Videos support
As of yesterday, Instagram now includes IGTV data through their API.
Update our service to pull the data.
Completed
Jan 26, 2022
Tim: hello tim, I couldn't schedule my IGTV post help please thanks
Jan 26, 2022
Jeanette: Hey Jeanette, Do you have a screenshot of it? I'm having a look at your account but I can't see a social set connected?
Jan 26, 2022
Tim: Im connected with KaKi Lee we have a team
Jan 26, 2022
Tim:
Jan 27, 2022
Jeanette: It looks like that video might be the wrong size for a single video post, however if you change the post type by clicking on the "Single Video" section you will be able to choose Reel, which will allow you to schedule.
Jan 27, 2022
Tim: but I would like to schedule IGTV because my video is around 4 mins
Jan 27, 2022
Tim: What does this mean? thanks
Jan 27, 2022
Jeanette: When you schedule a Reel, we can't post it automatically because of Instagrams limitations. When the time to post comes, you'll receive a push notification from our app (you need to download it & login). When you get the notification, open up the Pallyy app, and it will automatically copy the caption & download the media, then open Instagram and post it manually. Hope that helps!
This has now been added, if you post any IGTV videos you will now see them in your posts section.